1. Introduction

Artemis AI Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI services, website, and related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our Services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and Contact Information: Your first name, last name, email address, and phone number when you request services or contact us.
• Voice Recordings: Audio recordings from AI voice interactions when you use our voice AI services. These recordings are used to provide and improve our AI services.
• Communication Data: Messages, inquiries, and other communications you send to us.

2.2 Usage Data

We automatically collect information about how you interact with our Services, including:

• Website usage data, including pages visited, time spent on pages, and navigation patterns
• Device information, including IP address, browser type, and operating system
• Cookies and similar tracking technologies (see Section 5)

3. How We Use Your Information

We use the information we collect for the following purposes:

• AI Services: To provide, operate, and maintain our AI automation, chatbot, and voice agent services
• Support: To respond to your inquiries, provide customer support, and communicate with you about our Services
• System Improvement: To analyze usage patterns, improve our AI models, enhance service quality, and develop new features
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To detect, prevent, and address technical issues, fraud, and security threats

4. AI & Automation Disclosure

Our Services utilize artificial intelligence and automated systems. When you interact with our AI services:

• Your conversations and interactions may be processed by AI systems to provide responses and services
• Voice recordings may be analyzed to improve speech recognition and natural language understanding
• Data may be processed by third-party AI service providers (see Section 6)
• AI outputs are generated automatically and may contain errors or inaccuracies

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and user experience

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Services.

6. Data Sharing & Third-Party Services

We may share your information with:

• AI Service Providers: Third-party AI APIs and platforms (such as OpenAI, voice AI providers) that process data to deliver our Services
• Service Providers: Companies that provide hosting, analytics, customer support, and other services necessary to operate our business
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for their marketing purposes.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal and operational requirements
• Opt-Out: Opt out of certain data processing activities, such as marketing communications
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided in Section 11.

9. Children's Privacy (COPPA Compliance)

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes acceptance of the updated policy.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Artemis AI Solutions
Email: privacy@artemisai.com
Phone: +1 689 248 6939
Address: [Company Address, City, State, ZIP Code]

1. Acceptance of Terms

By accessing or using the services provided by Artemis AI Solutions ("we," "our," or "us"), including our website, AI automation systems, chatbots, voice agents, and related services (collectively, the "Services"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, you must not use our Services.

2. Description of Services

Artemis AI Solutions provides artificial intelligence and automation services, including:

• AI Chatbots: Automated conversational systems for customer service and support
• AI Voice Agents: Natural language voice systems that operate 24/7
• Business Automation: AI-powered workflow automation and process optimization
• Custom AI Solutions: Tailored AI systems designed for specific business needs

Our Services utilize third-party AI technologies, machine learning models, and automated systems to deliver functionality.

3. No Guarantees / No Liability for AI Outputs

IMPORTANT: Our Services are provided "as is" and "as available." We make no warranties, express or implied, regarding:

• The accuracy, reliability, or completeness of AI-generated outputs
• The suitability of AI outputs for your specific use case or business needs
• Uninterrupted or error-free operation of our Services
• The security of data transmitted through our Services

AI systems may produce inaccurate, incomplete, or inappropriate outputs. You are solely responsible for reviewing, validating, and using AI outputs at your own risk. We are not liable for any decisions, actions, or consequences resulting from your use of AI-generated content.

4. User Responsibilities

You agree to:

• Provide accurate and complete information when using our Services
• Use our Services only for lawful purposes and in compliance with applicable laws
• Maintain the confidentiality of any account credentials or access codes
• Review and validate all AI outputs before using them in business-critical applications
• Not attempt to reverse engineer, decompile, or extract our AI models or proprietary technology
• Not use our Services to transmit harmful, offensive, or illegal content

5. Prohibited Use

You may not use our Services to:

• Violate any applicable laws, regulations, or third-party rights
• Transmit viruses, malware, or other harmful code
• Engage in fraudulent, deceptive, or illegal activities
• Impersonate others or misrepresent your identity
• Interfere with or disrupt the operation of our Services or servers
• Scrape, harvest, or collect data from our Services without authorization
• Use our Services to create content that infringes on intellectual property rights

6. Intellectual Property Ownership

All content, technology, software, AI models, designs, and materials provided through our Services are owned by Artemis AI Solutions or our licensors and are protected by United States and international copyright, trademark, and other intellectual property laws.

You retain ownership of data and content you provide to us. By using our Services, you grant us a limited, non-exclusive license to use your data solely to provide and improve our Services.

You may not copy, modify, distribute, sell, or lease any part of our Services without our prior written consent.

7. Payment & Refunds

If you purchase Services from us, payment terms will be specified in a separate agreement or invoice. All fees are non-refundable unless otherwise stated in writing. We reserve the right to change our pricing at any time, with notice to existing customers.

For custom AI solutions, payment terms, deliverables, and refund policies will be outlined in a separate service agreement.

8. Service Availability Disclaimer

We do not guarantee that our Services will be available at all times or free from interruptions, errors, or defects. Our Services may be subject to:

• Scheduled maintenance and updates
• Unplanned outages due to technical issues
• Dependencies on third-party AI service providers
• Network or connectivity issues beyond our control

We are not liable for any losses or damages resulting from service unavailability.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARTEMIS AI SOLUTIONS SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages resulting from your use or inability to use our Services
• Damages resulting from AI-generated outputs or errors
• Damages resulting from third-party service failures or interruptions

Our total liability for any claims arising from or related to these Terms or our Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Artemis AI Solutions, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any third-party rights
• Your use of AI outputs in violation of applicable laws

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which Artemis AI Solutions is incorporated, without regard to conflict of law principles. Any disputes arising from or related to these Terms or our Services shall be resolved in the courts of competent jurisdiction in the United States.

12. Termination

We reserve the right to suspend or terminate your access to our Services at any time, with or without cause or notice, for any reason, including:

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment of fees
• At our sole discretion

Upon termination, your right to use our Services will immediately cease. We are not liable for any losses resulting from termination.

13. Changes to Terms

We may modify these Terms at any time by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using our Services.

14. Contact Information

If you have questions about these Terms & Conditions, please contact us:

Artemis AI Solutions
Email: legal@artemisai.com
Phone: +1 689 248 6939
Address: [Company Address, City, State, ZIP Code]